- Microsoft Support Hotline Deutschland Telefonnummer Kostenlos
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General Inquiries Corporate Questions Platforms & Services Division Business Division Entertainment & Devices Division Other Groups Other Topics General Inquiries Topic Resource General news media inquiries (U.S.-based) WE Communications Microsoft Media Relations 425-638-7777 Broadcast news inquiries (U.S.-based) WE Communications Microsoft Media Relations 425-638-7777 Worldwide PR contact. Breaking news from around the world Get the Bing + MSN extension. No thanks Add it now. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive. General Inquiries Corporate Questions Platforms & Services Division Business Division Entertainment & Devices Division Other Groups Other Topics General Inquiries Topic Resource General news media inquiries (U.S.-based) WE Communications Microsoft Media Relations 425-638-7777 Broadcast news inquiries (U.S.-based) WE Communications Microsoft Media Relations 425-638-7777 Worldwide PR. Get help with Visual Studio Subscriptions, accounts and billing. Contact us or search the knowledge base. Microsoft office locations around the world. For addresses and phone numbers, choose a location. Premier Support for Partners provides comprehensive support services for established businesses—including ISVs, managed services providers, and systems integrators—while Advanced Support for Partners is ideal for growth-minded cloud partners who need a higher level of service than the Microsoft Partner Network core benefits provide.
General Inquiries
Corporate Questions
Platforms & Services Division
Business Division
Entertainment & Devices Division
Other Groups
Other Topics
Topic | Resource |
|---|---|
General news media inquiries (U.S.-based) | WE Communications |
Broadcast news inquiries (U.S.-based) | WE Communications |
Worldwide PR contact information | WE Communications |
Topic | Resource |
|---|---|
CEO and Senior Leadership Team | WE Communications |
Corporate Strategy and Planning | WE Communications |
Marketing | WE Communications |
Human Resources | WE Communications |
Finance and Investor Relations | WE Communications |
Privacy and Security Issues | WE Communications |
Legal and Corporate Affairs | WE Communications |
National Government Policy | Burson-Marsteller |
Operations | WE Communications |
Topic | Resource |
|---|---|
Microsoft Azure | WE Communications |
Windows Server | WE Communications |
SQL Server | WE Communications |
Active Directory | WE Communications |
System Center | WE Communications |
Visual Studio | WE Communications |
.NET | WE Communications |
Microsoft Dynamics | WE Communications |
Topic | Resource |
|---|---|
Microsoft Office | WE Communications |
Office 365 | WE Communications |
SharePoint | WE Communications |
Exchange | WE Communications |
Yammer | WE Communications |
Skype/Skype for Business | WE Communications |
Bing | WE Communications |
MSN | WE Communications |
Advertising Platforms | WE Communications |
Topic | Resource |
|---|---|
Windows | WE Communications |
HoloLens | WE Communications |
Xbox | Assembly |
Minecraft | Assembly |
Halo | Assembly |
Microsoft Studios | Assembly |
Microsoft Edge | WE Communications |
Surface | WE Communications |
PC Accessories | WE Communications |
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|---|---|
Microsoft Research | WE Communications |
Topic | Resource |
|---|---|
Microsoft Retail Stores | Assembly |
Microsoft Education | WE Communications |
Microsoft Industry Solutions | WE Communications |
Microsoft Public Sector | WE Communications |
Microsoft Learning: Microsoft Press, books, multimedia training and certification, reference tools | WE Communications |
Partners and Small Businesses | Creation |
Microsoft Worldwide Licensing and Pricing: Volume Licensing, Software Assurance, and Microsoft Financing | WE Communications |
Topic | Resource |
|---|---|
Bill and Melinda Gates’ philanthropy initiatives | |
Miscellaneous inquiries (Media only) | WE Communications |
General technical support questions | |
Other non-media questions |
Microsoft Support Hotline Deutschland Telefonnummer Kostenlos
Applies to: Windows 10
The following resources provide additional information about using Windows Update.
WSUS Troubleshooting
How do I reset Windows Update components?
Microsoft Xbox Hotline Deutschland
This script will completely reset the Windows Update client settings. It has been tested on Windows 7, 8, 10, and Windows Server 2012 R2. It will configure the services and registry keys related to Windows Update for default settings. It will also clean up files related to Windows Update, in addition to BITS related data.
This script allow reset the Windows Update Agent resolving issues with Windows Update.
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Reset Windows Update components manually
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Open a Windows command prompt. To open a command prompt, click Start > Run. Copy and paste (or type) the following command and then press ENTER:
Stop the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
Delete the qmgr*.dat files. To do this, type the following command at a command prompt, and then press ENTER:
If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the 'Aggressive' mode of the Fix it Solution above.
Rename the following folders to *.BAK:
- %systemroot%SoftwareDistributionDataStore
- %systemroot%SoftwareDistributionDownload
- %systemroot%system32catroot2
To do this, type the following commands at a command prompt. Press ENTER after you type each command.
- Ren %systemroot%SoftwareDistributionDataStore *.bak
- Ren %systemroot%SoftwareDistributionDownload *.bak
- Ren %systemroot%system32catroot2 *.bak
Reset the BITS service and the Windows Update service to the default security descriptor. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
- sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
- sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
Type the following command at a command prompt, and then press ENTER:
Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER:
If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type the following command at a command prompt, and then press ENTER:
Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the following command at a command prompt, and then press ENTER: